Shipping policy
Shipping Policy
At Leather Boot Store we aim to process and deliver your order as smoothly as possible. This Shipping Policy explains where we ship, order processing times, estimated delivery times, shipping costs, and order tracking.
1. Where We Ship
Worldwide
2. Order Processing Time
Please note that order processing time is separate from the shipping and delivery time.
3. Estimated Delivery Time
Standard Shipping: Estimated delivery within 7–8 business days after the order has been processed and shipped.
Taking both processing and shipping time into account, the estimated total delivery timeframe is approximately 8–10 business days.
Delivery times are estimates and may vary due to factors such as carrier delays, weather, holidays, or other circumstances outside our control.
4. Shipping Costs
Free standard shipping is available on all orders shipped.
There are no additional standard shipping charges at checkout.
5. Order Tracking
Once your order has been shipped, we will send a shipping confirmation email containing your tracking number and tracking link, when available.
You can use the tracking information to follow the progress of your package with the applicable shipping carrier.
Please allow some time for tracking information to become available after your order has shipped.
6. Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact our customer service team so we can assist you.
When contacting us about an order, please provide your order number or the email address used during checkout.
7. Contact Us
If you have any questions about shipping or your order, please contact us:
Email: info@leatherbootstore.com
Phone: +447882509921
Customer Service Hours: 24 HOURS
We aim to respond to customer inquiries within 24 hours during our business hours.
Business Address: Housden Street, Broadmeadows, VIC 3047, Australia